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Sending a reminder to the supplier
If a delivery is overdue, the icon
is displayed in the purchase order details next to the overdue items and the button Generate reminding mail is displayed at the top of the order details page. With this button, you can send a reminder about the overdue order to the supplier.
- Open the order for which you want to send a reminder (see Viewing details of a purchase order).
The Order page is displayed. Select the menu item Help to display detailed information about this page
- Click the Generate reminding button.
- The Order reminding page is displayed. Select the menu item Help to display detailed information about this page.
- In the Recipient field, enter the e-mail address of the person who should receive the reminder.
- If necessary, in the Subject and Text fields, change the automatically generated text or add your own message.
- Click Send.
- To view reminders for the order that you have already sent, click the Reminding tab. Select the menu item Help to display detailed information about this tab.
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